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Frequently Asked Questions
What cloud platforms do you support?
We work across AWS, Google Cloud Platform, and Microsoft Azure. Most of our engagements involve multi-cloud or hybrid deployments where unified observability across providers is the actual challenge. We also support on-premises Kubernetes and edge deployments where applicable.
Which observability tools do you specialize in?
Our foundation is OpenTelemetry for vendor-neutral instrumentation. From there, we work with Datadog, New Relic, Prometheus, Grafana, and the broader ecosystem. The right tool depends on your stack, scale, and budget. We are tool-agnostic, which means we recommend what fits your needs rather than what we are paid to push.
Do you provide AI and GPU workload monitoring?
Yes. AI and LLM workloads need observability beyond traditional APM, including GPU utilization, model inference latency, token throughput, and cost per inference. We design observability for teams running AI workloads in production where performance and cost visibility are critical.
Can you help with SRE and runbook development?
Yes. We help teams establish SRE practices including SLO definition, error budgets, alert policies, and incident response runbooks. Good runbooks turn observability data into action when it matters most – during a 3am incident.
Can I see the detailed steps you follow?
Yes. We have published a free Cloud Observability Guidebook that walks through our entire delivery approach. You can download it from our Home page.
What does the onboarding process look like?
We start with a 30-minute discovery call to understand your stack and pain points. From there we map a Five-Phase delivery plan tailored to your environment.
We already have monitoring. Will switching to observability blow our budget?
No, and here is why. We audit what you already have first. In most cases we build on top of your existing tools rather than ripping them out. OpenTelemetry is open source, so there is no licensing cost for instrumentation. We fit the best observability stack to your budget, not the other way around.
We are a global company. Will observability agents affect our security or slow down our users?
No, when implemented correctly. Observability collectors are lightweight and use smart sampling so you capture what matters, not everything. Your telemetry stays within your own infrastructure or chosen cloud region, nothing crosses borders unnecessarily. We follow zero-trust principles to ensure no sensitive data leaks into your traces or logs.
How do I book a consultation?
Simple. Use the button below, fill in a few details, and we will confirm your slot within 24 hours. You can also reach us directly at info@beblitech.com.